Getting Started with USchedule

How to Log In To Your Profile

1. Go to https://clients.uschedule.com/j4performance/booking
2. Click the three lines at the top right of your screen
3. Click Log In, located at the bottom of the drop-down menu
4. Type in your username and password

How to Add a Payment Method

1. Log in to USchedule
2. Click the 3-line icon located on the left-hand side beside your name, then click Details
3. Under Current Credit Card Details, click Add a card
4. Enter your credit card number, expiry date, CVC code, and postal code
5. Click Save

How to Buy a Membership / Membership Add-On

1. Log in to USchedule
2. Click the 3-line icon in the top right corner and select Buy Products
3. Click Memberships and scroll until you see the membership you want to purchase
4. Select the membership and click Buy Now
5. Follow the steps on your screen to complete the purchase

How to Buy a Membership for Your Child

1. Log in to your child’s USchedule profile
2. Click the 3-line icon in the top right corner and select Buy Products
3. Click Memberships and scroll until you find the membership you want
4. Select the membership and click Buy Now
5. Follow the steps on your screen to complete the purchase

NOTE: You must be logged in to your child’s USchedule profile to book or cancel their sessions.

How to Buy a Product

1. Log in to USchedule
2. Click the 3-line icon in the top right corner and select Buy Products
3. Choose the product you want and click Buy Now
4. Follow the steps on your screen to complete the purchase

How to Book a Training Session

1. Log in to USchedule
2. Click the 3-line icon on the right-hand side and select Customer Booking
3. Under Choose Facility, select J4 Personal Training Studio
4. The page will update—scroll down to view all available times for the coming week
5. Select your preferred date and time and click Book Service
6. You will receive a confirmation email for your session

NOTE: There is a 24-hour booking cutoff. If you miss the cutoff, text (780) 864-9754 and the team will book you in if space is available.

How to Cancel a Session

1. Log in to USchedule
2. Click the 3-line icon on the right-hand side and select My Appointments
3. All scheduled appointments will appear. Click the red Cancel button
4. Click OK to confirm the cancellation